Customer Service

Our team are here and waiting to assist

Our number one aim is to make sure you have the best experience buying from us, we want you to come back time and time again, therefore customer service is at the forefront of everything we do, please read the information below which details how we can assist should you have any questions or issues:

1. Our website is available 24/7 365, so you can place an order at anytime you wish

2. All products displayed on our website are in stock, the website is linked directly to the stock levels to make sure

3. Telephone support is available during working hours by calling 0800 723 3700 or 01706 298080, and we definitely won't keep you waiting or on hold for a long time, we aim to answer all calls within a few rings

4. Live Chat is also available via every page of our site, our agents are online between 8am and 10pm 7 days a week, they will be able to assist with any queries, questions, or information you need.

5. We aim to ship all orders the same day if received before 3pm (sometimes we can ship orders received after 3pm if possible)

6. Our aim is to ship all orders on a next day service if available

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